Customer features
Slicker customer experience, smoother service.
Give your customers total control of how they order and pay.
Increase Tipping
10x more tips
We’ve made it as easy as possible for your customers to support your staff. Which is why we’ve seen that customers are up to 10x more likely to tip when paying digitally.
Increase Tipping
10x more tips
We’ve made it as easy as possible for your customers to support your staff. Which is why we’ve seen that customers are up to 10x more likely to tip when paying digitally.
Suggested pairings
Higher spend per head
By showing customers related products and menu items, you’ll benefit from bigger baskets without the hard sell. More revenue for you, more snacks for your customers – everyone’s a winner.
Suggested pairings
Higher spend per head
By showing customers related products you’ll benefit from bigger baskets without the hard sell. More revenue for you, more snacks for your customers – everyone’s a winner.
Marketing opt-in
Start a conversation
With marketing opt-in on the payment screen, we’ve made it easy for customers to join your database in just one tap.
Marketing opt-in
Start a conversation
With marketing opt-in on the payment screen we’ve made it easy for customers to join your database in a tap.
Bill splitting
made easy
Wave goodbye to the hassle of taking 5 separate card payments. Customers can pay their share of the bill by entering an amount or selecting the items they ordered.
Bill splitting
Made easy
Wave goodbye to the hassle of taking 5 separate card payments. Customers can pay their share of the bill by entering an amount or selecting the items they ordered.
Customer notes
Items and order level notes
Allow customers to order an item the way they want it by attaching a note explaining their requests. They can add a specific note to an individual item or a general note to the whole order.
Customer notes
Items and order level notes
Allow customers to order an item the way they want it by attaching a note explaining their requests. They can add a specific note to an individual item or a general note to the whole order.
Customer feedback
Improving customer experience
Find out what your customers really think! We’ve made it easy for them to rate their experience, highlight areas that could be improved, or let you know what they really loved.
Customer feedback
Improving customer experience
Find out what your customers really think! We’ve made it easy for them to rate their experience, highlight areas that could be improved, or let you know what they really loved.
Calories info
Help the public to make healthier choices
Be compliant with the latest legal requirements to show calorific information. Calories are displayed on both menus and items, and customers can even choose to toggle it off should they have an eating disorder.
Calories info
Help the public to make healthier choices
Be compliant with the latest legal requirements to show calorific information. Calories are displayed on both menus and items, and customers can even choose to toggle it off should they have an eating disorder.
Order history
Saving customer time
Allows customers to view all their previous orders made through OrderPay. From here they can easily reorder in just a couple of clicks, or choose to see venue details. They can even leave feedback.
Order history
Saving customer time
Allows customers to view all their previous orders made through OrderPay. From here they can easily reorder in just a couple of clicks, or choose to see venue details. They can even leave feedback.
Service wait time
Customer satisfaction
Be proactive and manage customer expectations by letting them know when service areas are at capacity. The wait time can be set for food and drink individually for total flexibility.
Service wait time
Customer satisfaction
Be proactive and manage customer expectations by letting them know when service areas are at capacity. The wait time can be set for food and drink individually for total flexibility.
Multi level menus and modifiers
Clear menu structures
Menus are divided into several levels to simplify the browsing experience. Powerful modifier support significantly improves the ordering process, reducing the chance of errors whilst enhancing customer satisfaction.
Multi level menus and modifiers
Clear menu structures
Menus are divided into several levels to simplify the browsing experience. Powerful modifier support significantly improves the ordering process, reducing the chance of errors whilst enhancing customer satisfaction.
Age verification
on restricted products
Venues can highlight items on the menu that have an age limitation, such as alcoholic drinks. If a customer adds one of the items to their basket, they are notified that it’s subject to a restriction and asked to confirm that they are old enough to purchase it.
Age verification
on restricted products
Venues can highlight items on the menu that have an age limitation, such as alcoholic drinks. If a customer adds one of the items to their basket, they are notified that it’s subject to a restriction and asked to confirm that they are old enough to purchase it.
Ask for Angela
Discreet help
Help to create better environments by making it easier for customers get out of unsafe situations. The Ask for Angela initiative is supported by the Metropolitan Police and operates across the UK.
Ask for Angela
Discreet help
Help to create better environments by making it easier for customers get out of unsafe situations. The Ask for Angela initiative is supported by the Metropolitan Police and operates across the UK.
There’s plenty more where that came from...
We pride ourselves on being the most feature-packed solution on the market. Which is why you’ll get all of this and more at no extra cost.
Customer feedback
Collect valuable feedback from your customers, who can add star ratings as well as text notes about their experience.
Gifting
OrderPay gifts can be redeemed at any OrderPay venue, and can be personalised and shared in a few taps.
Notes
Customers can add extra notes to their order, such as a request for extra ice, no ketchup on the chips, or even candles in a dessert for a birthday.
