This website uses cookies. By using this website you consent to our use of these cookies. Learn More

Last updated: December 2020

ORDERPAY

COOKIE POLICY

This cookie policy describes the cookies that may be set and read when you visit our website and the purposes for which we use those cookies and any personal information collected by using them.

1. OUR USE OF COOKIES

1.1 Welcome to the OrderPay website (“Site”), which is owned and operated by Checkfer Limited (“we”, “OrderPay”, “our” or “us”, as applicable), a company incorporated in England and Wales whose registered office is at 20-22 Wenlock Road, London, N1 7GU, United Kingdom. Our company registration number is 10863591.

1.2 This Cookie Policy describes the cookies that are automatically set and others that you may choose to set when you visit our Site and the purposes for which we use them.

1.3 Our Site uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site.

1.4 Some cookies work by collecting and storing some form of personal information about you, so this policy also describes the personal information we process or allow others to access when using cookies.

1.5 For further information on how we use the personal information we collect about you (including information collected through our use of cookies) please see our Privacy Policy.

1.6 This policy was last updated on the date that appears at the top of this page.

2. WHAT ARE COOKIES?

2.1 A cookie is a small data file that is placed on your device to allow a website to recognise you as a unique user when you use the website, either for the duration of your visit (using a session cookie) or for repeat visits (a persistent cookie). Other similar files such as pixels and beacons work in the same way and we use the word ‘cookie’ in this Cookie Policy to refer to all technologies that collect information in this way. Cookies can also be used in emails you receive to help understand your level of engagement with them.

2.2 Cookies can be ‘first party’ (which are set by us) or ‘third party’ (which are placed on your device by another website when you use our Site).

2.3 Cookies are a common technology for remembering certain information about a visitor to a website. The vast majority of websites currently make use of cookies and they are commonly used for a wide range of tasks. We use the following types of cookies for the following purposes:

2.3.1 Browser cookies. We use cookies set via your web browser for the following purposes:

  • Strictly necessary cookies. These cookies are necessary for our Site to function and cannot be switched off in our systems. They include, for example, a cookie that is set for security reasons or to remember your cookie consent preferences. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of our Site will then cease to work.
  • Functional cookies. These cookies enable our Site to provide enhanced functionality and personalised features. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
  • Performance / Analytics cookies. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site. They help us to know which pages are the most and least popular and see how visitors move around our Site. All information these cookies collect is aggregated after it is collected. If you do not allow these cookies we will be unable to measure traffic to our Site and unable to monitor its performance.
  • Targeting / Advertising Cookies - These cookies may be set through our Site by our advertising partners. They may be used by those partners to build a profile of your interests and show you relevant adverts on other websites. They do not directly store personal information about you, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will receive less relevant advertising.

2.3.2 Email tracking pixels. Some of the emails we send to you may contain a pixel or tracked links which allows us to identify when you have opened or forwarded the email and to verify which links contained in the email you have accessed. We use this information to determine which parts of our emails are of most interest to you. You can choose not to download the pixel and avoid tracking by adjusting the settings in your email software or service, where the provider has made this feature available. You can delete the pixel by deleting the email. Alternatively, you can unsubscribe from our mailing list by using the unsubscribe option in the email or by contacting us at help@orderpay.com.

2.3.3 Device data. We obtain data relating to your device, as described in our Privacy Policy, for the purposes set out in the Use of your personal information section in that notice.

3. CONSENTING TO THE USE OF COOKIES AND THE PERSONAL INFORMATION THEY COLLECT

3.1 Certain cookies we use are strictly necessary for our Site to work. For example, when you visit our Site for the first time, we present you with a cookie notice and tool (“Cookie Tool) requesting your consent for non-essential cookies. We have to use a cookie to remember your cookie preferences in order to comply with the law (you can see details of this cookie in the cookie table linked below).

3.2 When you first visit our Site, we automatically set essential cookies on your device that are strictly necessary for our Site to work. In relation to all other types of cookies we wish to use, you will be invited to consent to our use of them using our Cookie Tool. If you do not provide your consent using the Cookie Tool, we will not set these cookies on your device.

3.3 If you do not provide your consent, our Site will still work but some of the enhanced and personalised features may not.

3.4 If you provide your consent in respect of cookies, you will also be providing your consent for us and the relevant third parties that use those cookies to use your personal information in the ways set out in our Privacy Policy. We will only set or read the relevant cookies for the durations set out in the table linked below. You can withdraw your consent at any time by using the Cookie Tool to turn off/opt-out of the relevant cookies. The cookie files may remain on your device after you have opted-out of using them. Please see the How to control and delete cookies section of this policy or check your browser’s help pages to find out how to delete these files from your device.

3.5 If you withdraw your consent for us to use non-essential cookies, the consent you have given us to use any personal information we collect using those cookies will also be withdrawn. Please see our Privacy Policy for further details.

4. COOKIES USED ON OUR SITE

4.1 The cookie table sets out the first party and third party cookies that are set and read on your device. The legal reason (also known as the ‘lawful basis’) for using the personal information collected using the cookies is also set out in the table. To find out more about the lawful bases on which we rely to use your personal information, please see our Privacy Policy.

Name Duration First/Third Party & Purpose Category Lawful basis for personal information collected by cookie
_ga 730 days Third Party Cookie
This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
Analytics [Consent]
_ga_3KTYZ941LM 730 days Third Party Cookie
This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
Analytics [Consent]
_lr_id_ Persistent Third Party Cookie
This cookie is installed by LogRocket Analytics. This cookie is used to detect errors on the website - this information is sent to the website's support staff
in order to optimize the visitor's experience on the website.
Necessary Necessary to perform our contract with you, namely our website terms of use
connect.sid Session Third Party Cookie
This cookie is installed by Express. The cookie is necessary for secure log-in and the detection of any spam or abuse of the website.
Necessary Necessary to perform our contract with you, namely our website terms of use
persist:root Persistent First Party cookie
This cookie stores visitor credentials in an encrypted cookie in order to allow the visitor to stay logged in
on reentry, if the visitor has accepted the 'stay logged in'-button.
Necessary Necessary to perform our contract with you, namely our website terms of use
pusherTransportTLS Persistent Third Party Cookie
This cookie is installed by Pusher.
Technical cookie that synchronizes the website and the CMS. This is used to update the website.
Necessary Necessary to perform our contract with you, namely our website terms of use
__cfduid 30 days Third Party Cookie
The cookie is used by cdn services like CloudFare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information.
Necessary Necessary to perform our contract with you, namely our website terms of use
_lr_dat_ Session Third Party Cookie
This cookie is installed by LogRocket Analytics. Gathers information that helps us understand technical performance and any errors on our websites, which allow us to maintain, fix and improve experiences for our visitors.
Analytics [Consent]
_lr_hb_-#%2F# 1 day Third Party Cookie
This cookie is installed by LogRocket Analytics. Gathers information that helps us understand technical performance and any errors on our websites, which allow us to maintain, fix and improve experiences for our visitors.
Analytics [Consent]
_lr_tabs_-#%2F# 1 day Third Party Cookie
This cookie is installed by LogRocket Analytics. Gathers information that helps us understand technical performance and any errors on our websites, which allow us to maintain, fix and improve experiences for our visitors.
Analytics [Consent]
_lr_uf_-# Session Third Party Cookie
This cookie is installed by LogRocket Analytics. Gathers information that helps us understand technical performance and any errors on our websites, which allow us to maintain, fix and improve experiences for our visitors.
Analytics [Consent]
_lr5_ Session Third Party Cookie
This cookie is installed by LogRocket Analytics. Gathers information that helps us understand technical performance and any errors on our websites, which allow us to maintain, fix and improve experiences for our visitors.
Analytics [Consent]


4.2 Some third party cookies are set by third parties that provide a service to us and who act on our behalf and on our instructions. Our Privacy Policy applies to the personal information collected using these cookies.

4.3 Other third parties are companies who use the personal information for their own business purposes and are, for the purposes of data protection law, ‘controllers’ in their own right. Whilst we provide a summary of the third party cookies for these companies in the table, you should also check the relevant third party’s privacy policy using the links in that table for more information about how these cookies and the personal information they collect are used.

5. GOOGLE ANALYTICS

5.1 Our Site uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies to analyse the use of our Site by you and other visitors. The information generated by the cookie about the use of our Site is usually transferred to a server of Google in the United States where it is stored. Please see our Privacy Policy for further information regarding personal information transferred overseas.

5.2 We have activated internet protocol (“IP”) address anonymisation for Google Analytics so that your IP address is shortened in advance of transfer to Google if you are located in the United Kingdom or European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the United States and shortened there. Google will use this information on our behalf to evaluate the use of our Site by you and other users, to compile reports on the activities on our Site and for further purposes related to the use of our Site to provide services to us.

5.3 The IP address submitted by your browser to Google Analytics will not be merged with other Google data. Please see our Privacy Policy for details of the personal information that we collect from you using the Google Analytics service.

6. EMBEDDED YOUTUBE CONTENT

6.1 We may embed videos that are hosted on YouTube’s servers using its ‘privacy enhanced mode’. By using this mode, YouTube will not set cookies on your device until you press play on the YouTube video player.

6.2 Please see https://support.google.com/youtube/answer/171780 for more information regarding YouTube’s privacy enhanced mode.

7. HOW TO CONTROL AND DELETE COOKIES

7.1 You can change your cookie preferences at any time by deleting cookies using your browser and refreshing any page on our Site or by using our Cookie Tool.

7.2 You can also use online tools provided by the following industry bodies for opting-out of third party cookies for targeted advertising:

7.3 In relation to Google Analytics cookies, you can also use the specific Google opt-out tool at https://tools.google.com/dlpage/gaoptout.

7.4 You may wish to visit http://www.allaboutcookies.org... which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your device, as well as more general information about cookies. Please note that, as these websites are not owned or operated by us, we are not responsible for any of the content on them.

8. CHANGES

We may make changes to this Cookie Policy at any time by posting a copy of the revised policy on our Site. Any changes will take effect 7 days after the date on which we post the modified terms on our Site, whichever is the earlier.

9. CONTACT US

If you have any questions or concerns about cookies or your privacy when using our Site, please use our contact details in the Contact and legal information section of our Privacy Policy.

Join the Network